
In the less powerful but no less political worlds of business and community networks, this story speaks to the dangers of damaging an organization by putting too much stock in measuring it. Such measurements surely do have a place, but we must be careful not to take them too far, especially outside the safely double-blinded protocols of academic research.
As someone who spends a lot more sharing results with clients than anonymizing results into publishable research papers, I appreciate such a clear embrace of the inherently healthy messy squishiness of information sharing.
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